Wellbeing SA’s My Home Hospital program bought to you by Calvary and Medibank in an exciting new joint venture to deliver and grow one of Australians largest hospital from home programs. Through the support of the South Australian Government, Wellbeing SA’s My Home Hospital’s vision is to provide better healthcare outcomes for all our patients in a way that best suits their needs. With the help of a dedicated and highly skilled team, we aim to deliver a higher proportion of acute hospital care in the comfort of patient’s homes providing them greater comfort, experience and choice.
As an ASO Intake Officer joining My Home Hospital, you will work closely with the case managers, service providers, clients and families to ensure that all client care and service requirements/issues are acted on. This role will be a mixture of administrative and telephone support. The three shifts you will be rostered to work is 7am to 3pm, 10am to 6pm & 2pm to 10pm across a 7 day roster.
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You will have previous administration and customer service experience preferably within a health care environment. From this, you will have gained strong Microsoft word skills, good attention to detail and be highly organised. We are searching for someone who is a team player and has an adaptable and flexible approach to their work. You thrive in being proactive and using your initiative to seek solutions. A natural communicator, you have excellent stakeholder management skills and build relationships with ease. Previous experience in Intake or Customer Service roles within health would be highly desirable.
We value the knowledge and contribution of Aboriginal and Torres Strait Islanders and are working hard to create an inclusive workplace and develop Indigenous careers. We’re also committed to supporting better accessibility for our people. If we call you to discuss this role, you’ll also get the opportunity to chat about any adjustments that will allow you to be your best in the role.
To start small and impact bigger.