Will you actively create a healthier future for tomorrow?
At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community.
We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for better lives, we value the knowledge and contribution of Aboriginal and Torres Strait Islanders. We are working hard to create an inclusive workplace and develop Indigenous careers.
About the role:
The Head of Finance Operations will oversee the operational management of incoming and outgoing payment operations for the Medibank group. This includes the design and effectiveness of current and emerging payment solutions for high value and volume transactions. The role is expected to create and foster a cross functional team of specialists within the Financial Services division in both the Health Fund and Medibank Health businesses.
The role will provide leadership and guidance to the business on all customer transactional payment related matters involving premium collections and claim payments. The role will lead a team to deliver the timely processing of the financial transactions (incoming and outgoing) between Medibank and our banking partners. The team is responsible to ensure all payments are reconciled into the various customer and financial systems and any exceptions from the high-volume processing are reconciled.
The role will provide operational payment related leadership enabling further development and innovation to meet the needs of customers and involves engaging into projects where payment solutions are required. This includes working with key Head of roles within Medibank to ensure the financial processes remain contemporary to meet the goals and strategies of Medibank.
Key responsibilities include:
An established people leader, you bring the ability to coach, mentor and develop a high performing team. With significant experience in a similarly complex organisation, you present with proven problem-solving skills and the ability to implement process improvements within a team.
You have a demonstrated understanding of Finance and Accounting principles, that have been developed in a leadership role of similar nature. In addition, your experience and understanding of transactional bank processes involving large transactional reconciliations is significant, preferably within SAP.
A career with us
At Medibank, we believe work is something we do, not somewhere we go. Our modes of working – Collaboration, Connection and Concentration – help inform how your day is structured and where you choose to work will vary, depending on your role and requirements.
The wellbeing of our employees is our priority. We encourage you to talk to us about any adjustments or additional support you may require during the recruitment process, as well as how this role can be flexible for you. Virtual interviews are always on offer and will not adversely impact your application.
All employees who may attend a worksite or any face-to-face work-related activity will be required to be fully vaccinated for COVID-19 as a condition of employment.
We offer a range of great benefits such as subsidised private health insurance, rewards and discounts, and health and wellbeing initiatives. To find out more, click here.
To start small and impact bigger.